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Terms of Service

Last updated: 25 July 2026

1. About these terms

These terms govern your use of SafeScan AI (“SafeScan”, “we”) at safescancheck.com. By using the app you agree to them. If you don’t, please don’t use the service.

2. What SafeScan does

SafeScan uses AI to analyse text, emails, chat transcripts, screenshots and web pages you submit, and returns a verdict, risk score and explanation. It is a decision-support tool, not professional, legal or financial advice.

3. Accounts

You can use SafeScan anonymously with limited features, or create an account with your email or Google sign-in. Keep your credentials safe; you are responsible for activity under your account. You must be 13 or older.

4. Plans and payment

  • Free: up to 5 scans per day.
  • Premium and other paid plans: unlimited scans and any extra features listed on the Pricing page, billed monthly via Stripe.
  • Prices are shown in GBP and exclude taxes where applicable. Stripe handles all payment details.
  • You can cancel any time from the customer portal (opened via the “Manage” button on the Pricing page). Your paid access continues until the end of the current billing period; we do not refund unused time.
  • We may change prices or plan features with reasonable notice; changes apply to future billing periods.

5. Acceptable use

You agree not to:

  • Submit content you have no right to share.
  • Use SafeScan to harass, defame or harm anyone.
  • Try to break, overload, reverse engineer or bypass limits of the service.
  • Resell scan results as an official fraud verdict or as legal advice.

6. Your content

You keep ownership of anything you submit. You grant us the limited right to process it in order to run your scan, store your scan history if you are signed in, and improve reliability. See the Privacy Policy for details.

7. AI limitations & disclaimer

SafeScan’s verdicts are generated by AI and can be wrong. A “Safe” result does not guarantee a message is legitimate, and a “Likely scam” result does not prove wrongdoing. Always use your own judgement, and contact your bank, the sender via a trusted channel, or the police / Action Fraud when money or identity is at stake. The service is provided “as is” without warranties of any kind, to the fullest extent permitted by law.

8. Liability

To the fullest extent permitted by law, SafeScan is not liable for indirect or consequential loss, or for losses arising from your reliance on a scan result. Nothing in these terms limits liability that cannot be excluded by law (for example, for fraud or death or personal injury caused by negligence).

9. Termination and deletion

You can delete your account at any time from the Data & privacy page. This permanently removes your profile, scan history, daily usage and subscription records from our database, deletes your sign-in credentials, and clears the on-device history and plan/usage counters stored on the device you confirm deletion from. Cancel active paid subscriptions from the Pricing page first. We may suspend or terminate accounts that breach these terms.

10. Changes

We may update these terms; the “Last updated” date at the top will change. Continued use after an update means you accept the new terms.

11. Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory local consumer law says otherwise.

12. Contact

Questions about these terms: contact us via the email listed on the Pricing page.